As a Mercedes-Benz Van owner, you can enjoy the peace of mind that comes with having 24/7/365 access to on-call assistance. Our technicians are standing by for dispatch, so wherever you are, whenever you need us, we will be there if something goes wrong.
Replacing a flat tire with a spare.*
Jumpstarting a dead battery.
Refilling 3-5 gal of fuel if you run out.
Arranging a tow for mechanical issues or if an accident occurs.
In the event of a mechanical issue or accident, Mercedes-Benz Roadside Assistance will arrange for a tow to the nearest authorized Mercedes-Benz dealer, free of charge. Our Collision Centers ensure your Van is repaired using only Mercedes-Benz Genuine Parts. In certain conditions, additional charges may apply.
*Flat tire charges will require a heavy-duty portable jack capable of lifting 3,000-15,000 lbs, depending on Van body style, modifications, and/or load. Dealers are responsible for ensuring technicians are properly equipped to provide these services.
