Mercedes-Benz Nanaimo
A Division of GAIN Group 2472 Kenworth Rd., Nanaimo, BC Sales & Service: 250-585-8960|Parts: 250-585-8416|Text Us: 778-761-0478
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Roadside Assistance

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Here For You When You Need It Most.

As a Mercedes-Benz customer, you can enjoy the peace of mind that comes with having 24/7/365 access to on-call assistance. Our technicians are standing by for dispatch, so wherever you are, whenever you need us, we'll be there.

Need Roadside Assistance?

Call 1-800-387-0100

Our Roadside Assistance Program Can Help With

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Replacing a flat tire with a spare.

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Delivering a jumpstart in the event of a dead battery.

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Providing 3-5 gal of fuel if you run out.

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Arranging a tow in the event of a mechanical issue or accident.


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Accidents happen.

In the event of a mechanical issue or accident, Mercedes-Benz Roadside Assistance will arrange for a tow to the nearest authorized Mercedes-Benz dealers, free of charge. Our Collision Centers ensure your vehicle is repaired using only Mercedes-Benz Genuine Parts. In certain situations, additional charges may apply.

*Flat-tire changes will require a heavy-duty portable jack capable of lifting 3,000-15,00 lbs, depending on vehicle style, modifications, and/or load. Dealers are responsible for ensuring technicians are properly equipped to provide these services.


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