Preferred Owners Benefits Program
As your local Mercedes-Benz dealership in Nanaimo, we would like to earn your loyalty and trust. Everything we do is centered around creating relationships with new clients and fostering existing ones. As a Preferred Owner Benefits member, we are delighted to offer you the following:
- We proudly employ the best-trained, equipped and supported Mercedes-Benz, smart and Sprinter teams on Vancouver Island.
- We offer all of our active Preferred Owners:
- A complimentary car wash every second Saturday of the month.*
- Priority status when booking online, in person or by phone.
- Priority status when booking a service loaner during service visits.
- Exclusive invitations to private events and our exclusive driving events.
- Preferred Owner’s vehicles of which have been maintained as per manufacturer’s maintenance schedule, have been kept in good conditions and do not have damage declarations above $2,000 (total) will receive, at time of trade-in, a $750 loyalty credit towards their new purchase, rewarding your loyalty to Mercedes-Benz Nanaimo.
- Fast and easy online service appointment booking options via your computer, iPhone App, or telephone.
- To make life even easier for busy Mercedes-Benz, smart and Sprinter drivers, we’re pleased to offer ‘Service While You Fly’ saving you parking fees and the return to a dirty car in airport parking lots. Simply bring your vehicle to Mercedes-Benz Nanaimo the next time you fly from the harbour or Nanaimo Airport and our Mercedes-Benz, smart and Sprinter Factory-Trained Technicians will carry out any work your vehicle may need from servicing to cosmetic repairs, to ensure it’s ready and waiting for you on your return in peak condition.
- Priority booking and valet service through our service department at Mercedes-Benz, smart and Sprinter Certified Collision Centres, guaranteeing quality and preventing excessive depreciation.
* Please note Saturday Car Washes are based on same day appointment bookings starting at 9 a.m., no earlier. Drop-ins will be based on availability as time permits. To qualify, customers must have purchased their Mercedes-Benz, smart and Mercedes-Benz Vans with Mercedes-Benz Nanaimo and have been actively following the maintenance schedule within Mercedes-Benz Nanaimo.