Preferred Owners Benefits Program

As your local Mercedes-Benz dealership in Nanaimo, we would like to earn your loyalty and trust. Everything we do is centered around creating relationships with new clients and fostering existing ones. As a Preferred Owner Benefits member, we are delighted to offer you the following:

  1. We proudly employ the best-trained, equipped and supported Mercedes-Benz, smart and Sprinter teams on Vancouver Island.
  2. We offer all of our active Preferred Owners:
    • A complimentary car wash every second Saturday of the month.*
    • Priority status when booking online, in person or by phone.
    • Priority status when booking a service loaner during service visits.
    • Exclusive invitations to private events and our exclusive driving events.
  3. Preferred Owner’s vehicles of which have been maintained as per manufacturer’s maintenance schedule, have been kept in good conditions and do not have damage declarations above $2,000 (total) will receive, at time of trade-in, a $750 loyalty credit towards their new purchase, rewarding your loyalty to Mercedes-Benz Nanaimo.
  4. Fast and easy online service appointment booking options via your computer, iPhone App, or telephone.
  5. To make life even easier for busy Mercedes-Benz, smart and Sprinter drivers, we’re pleased to offer ‘Service While You Fly’ saving you parking fees and the return to a dirty car in airport parking lots. Simply bring your vehicle to Mercedes-Benz Nanaimo the next time you fly from the harbour or Nanaimo Airport and our Mercedes-Benz, smart and Sprinter Factory-Trained Technicians will carry out any work your vehicle may need from servicing to cosmetic repairs, to ensure it’s ready and waiting for you on your return in peak condition.
  6. Priority booking and valet service through our service department at Mercedes-Benz, smart and Sprinter Certified Collision Centres, guaranteeing quality and preventing excessive depreciation.

* Please note Saturday Car Washes are based on same day appointment bookings starting at 9 a.m., no earlier. Drop-ins will be based on availability as time permits. To qualify, customers must have purchased their Mercedes-Benz, smart and Mercedes-Benz Vans with Mercedes-Benz Nanaimo and have been actively following the maintenance schedule within Mercedes-Benz Nanaimo.