Meet Our Staff

Management

  • Keith Ladouceur

    Keith Ladouceur

    General Manager

    250.585.8960
    Email MeMore Info
    Keith Ladouceur

    Keith Ladouceur

    General Manager

    My 20 years within the automotive industry have allowed me an insider’s view of a wide range of different products, dealerships and clientele. It is with this perspective that I can honestly say that my time spent with GAIN allows me the opportunity to work with the best that the business has to offer. The quality of our products, professionalism of our staff, and the facility where it all happens are a recipe for the best possible customer experience. I feel fortunate to be able to work with GAIN and the automobiles that have held my attention since I could drive. It is a privilege to share the excitement of our business with staff and clients alike.

  • Melanie  Mooney

    Melanie Mooney

    Executive Assistant

    Email MeMore Info
    Melanie  Mooney

    Melanie Mooney

    Executive Assistant

    Born and raised in Nanaimo, I am happy to call this city my home. I have been fortunate to work for the GAIN Group since 2013, when I began working as a Receptionist shortly after graduating university. Over the years, I have used my background in tourism, business, and customer service to assist clients at Mercedes-Benz Nanaimo and Subaru of Nanaimo as Receptionist and Sales Administrator respectfully. I transitioned into Executive Assistant in 2015 where I work more behind the scenes, assisting our General Manager to maintain our HR needs, our facilities, and our processes while also training and supporting our Administrative staff. I hope to see you in our dealerships soon where I will work to help make your experience a great one! Also, be sure to ask for me to pour your favourite cup of coffee… I am known as our resident “barista”!

Sales

  • Matt Wakefield

    Matt Wakefield

    Sales Manager

    250.585.8960
    Email MeMore Info
    Matt Wakefield

    Matt Wakefield

    Sales Manager

    First and foremost I would like to thank-you for choosing Mercedes-Benz Nanaimo as your destination to purchase your next vehicle. I would like to take this opportunity to tell you more about myself, and why I am proud to represent such a fantastic brand.

    Having the opportunity to work with such a passionate and focused team makes me both proud, and excited. Working within the hotel industry to pay my way through university, I learned the need for fantastic customer service and customer relations. Upon graduating, I became a certified aircraft technician and thus, can see the quality and engineering that goes into every Mercedes-Benz product. I couldn’t imagine a more exciting and rewarding job and I look forward to seeing you again soon.

  • Peter Zdan

    Peter Zdan

    Sales and Lease Consultant

    250.585.8960
    Email MeMore Info
    Peter Zdan

    Peter Zdan

    Sales and Lease Consultant

    I am absolutely thrilled to represent Mercedes-Benz Nanaimo, and the vehicles and services we offer. Being a long time islander, I’ve been able to explore areas from Port Hardy to Gold River, Tofino, and many points through to the capital region. All this usually in a Mercedes-Benz! I have a lifelong love of this brand. Having owned and enjoyed a Mercedes-Benz model of every decade from the 1960s to the present, I have experienced the many benefits that the brand offers — the added work productivity of the Sprinter, the fun and economy of the smart, the sophistication and luxury of the SL, and above all else, the comfort and safety for which Mercedes is renowned. Whether the vehicle is new or previously owned, “The Best or Nothing” is not just a slogan, it is our culture. Please do visit us. I am happy to be at your service.

  • Leo Zhou

    Leo Zhou

    Sales and Lease Consultant

    250.585.8960
    Email MeMore Info
    Leo Zhou

    Leo Zhou

    Sales and Lease Consultant

    I have lived in Nanaimo for seven years after coming a long way from China. My hobbies include many outdoor activities and I have a beautiful girlfriend named Tina. I believe if there is one central theme, in which I have always believed, it is this: the secret of life is to be positive, to try your best, to get on the front foot, get stuck in and give it everything. That’s what I always try to do, at Mercedes Benz Nanaimo and in every other aspect of my life.

  • Geoff  Munro

    Geoff Munro

    Sales and Lease Consultant

    Email MeMore Info
    Geoff  Munro

    Geoff Munro

    Sales and Lease Consultant

    I come from a 20-year background in luxury brand retail sales in Alberta, where only the best would do. The Gain Group and Mercedes-Benz Nanaimo, where “the best or nothing” is put in to practice every day, has set me up with the perfect opportunity to continue along this path and beyond.  Meeting new people and helping them find the perfect fit in a vehicle is what motivates me on a daily basis. The exceptional team that surrounds me here at Mercedes-Benz is a true testament to the brand and is very exciting for me to be a part of.  I have recently moved to the Island with my wife and 3 young kids. The island’s trails, beautiful forests, mild climate, easy access to the ocean and Gulf Islands drew me to Nanaimo. In my spare time I enjoy hiking, mountain biking and sailing. 

  • Ashkan Siamaki

    Ashkan Siamaki

    Sales and Lease Consultant

    250.585.8960
    Email MeMore Info
    Ashkan Siamaki

    Ashkan Siamaki

    Sales and Lease Consultant

    Ashkan has always been a people person at heart. He gets the most satisfaction from making others happy. His passion for cars started at a very young age, spending the summer days at the track. Cars have always symbolized freedom to Ashkan, and they still do. He grew up in Winnipeg, MB and made the move out west soon after high school in his very fist car. He now resides in our beautiful city here in Nanaimo, B.C. Ashkan loves to hear people’s stories, and always says, he has never met a stranger in his life.

  • Cameron  Carter

    Cameron Carter

    Product Delivery Specialist

    Email Me
    Cameron  Carter

    Cameron Carter

    Product Delivery Specialist

  • Karen  Petty

    Karen Petty

    Financial Service Manager

    Email MeMore Info
    Karen  Petty

    Karen Petty

    Financial Service Manager

    Having started in the automotive industry 35 years ago, Karen joins us after a 20 year tenure with one of the mainland’s top automotive groups. With a focus on process training and client relationships, she is looking forward to providing her signature Personalized Luxury Customer Experience to our GAIN Group clients. When not out kayaking with her husband, or in her vegetable garden, she can be found in the kitchen on Sunday mornings, baking her signature coffee cake for her 3 boys. The opportunity to take a position at a Luxury Dealership, combined with a move to Nanaimo is perfectly suited to her family’s West Coast lifestyle.

Service

  • Jon Mills

    Jon Mills

    Service Manager

    Email MeMore Info
    Jon Mills

    Jon Mills

    Service Manager

    As I was born in Germany it was only natural for me to want to work for the best car manufacturer in the business. I started working in the wash bay with Three Point Motors Victoria, and over the past eight years I have worked my way up to Service Manager here at Mercedes-Benz Nanaimo. Although there have been many changes along the way, the one thing that has never changed is our focus on providing the best customer service and customer experience while at our dealership.

  • Laurie Barker

    Laurie Barker

    Service Advisor

    250.585.8960
    Email MeMore Info
    Laurie Barker

    Laurie Barker

    Service Advisor

    Born and raised in Nanaimo, I took my Automotive Service Technician course at Vancouver Island University because I loved working on cars. After school, I wasn’t sure I wanted to become a technician but decided to continue to apply my education. I left for many years to snowboard and work in Whistler. I fell in love with scuba diving and came back to my home town. I have worked in the aftermarket, heavy duty, and auto dealerships. I enjoy working with a progressive team and learning new things everyday.

  • Theo Magnus

    Theo Magnus

    Jr. Service Advisor

    250.585.8960
    Email MeMore Info
    Theo Magnus

    Theo Magnus

    Jr. Service Advisor

    Having grown up in the automotive industry, my personal experiences have led to a great understanding on how to provide a great customer experience. I take pride in representing Mercedes-Benz as well as our great Nanaimo team.

    As a former collegiate athlete, I look to take the hard work and dedication necessary for success, and transfer it to my clients. Being new to Vancouver Island gives me a great opportunity to forge new relationships and give my clients their best experience to date.

  • Dylan  Myers

    Dylan Myers

    Jr. Service Advisor

    Email Me
    Dylan  Myers

    Dylan Myers

    Jr. Service Advisor

Technician

  • Dean Pollock

    Dean Pollock

    Diagnostic Technician

    More Info
    Dean Pollock

    Dean Pollock

    Diagnostic Technician

    I have been working in the automotive industry for about 20 years; the last 10 with Mercedes-Benz Nanaimo. With extensive training through Mercedes-Benz Canada our team can provide the exceptional service you expect from the Mercedes-Benz brand.

  • Paul Plunet

    Paul Plunet

    Technician

    More Info
    Paul Plunet

    Paul Plunet

    Technician

    I have been with Mercedes-Benz since 2006 as a Journeyman Technician, beginning my Mercedes-Benz experience with Three Point Motors in Victoria. Prior to working with the Mercedes-Benz brand, I worked in Vancouver where I meticulously repaired European vehicles for a number of years. Quality and customer satisfaction is my number one concern here at Mercedes-Benz Nanaimo.

  • Mark Wells

    Mark Wells

    Technician

    More Info
    Mark Wells

    Mark Wells

    Technician

    Hi my name is Mark Wells, I am an automotive technician with a wide range of experience in many makes and models, and I am very excited to now be working on one of the best in the world at Mercedes Benz Nanaimo. My family and I moved to the island from northern B.C. in 2014 and we absolutely love it here! I look forward to many great years living and working on Vancouver Island. it is truly one of the most beautiful places to call home.

  • Richard  Dimter

    Richard Dimter

    Technician

    Email Me
    Richard  Dimter

    Richard Dimter

    Technician

  • Rayson  Young

    Rayson Young

    Technician

    Email MeMore Info
    Rayson  Young

    Rayson Young

    Technician

    I am an automotive technician with a wide range of experience in many makes and models. I am very excited to now be working at Mercedes-Benz Nanaimo as I have always felt Mercedes-Benz is the best.  I look forward to many great years here delivering quality workmanship and customer service.

  • Daniel  Keizers

    Daniel Keizers

    Apprentice Technician

    Daniel  Keizers

    Daniel Keizers

    Apprentice Technician

Parts

  • David Lynn

    David Lynn

    Parts Manager

    250.585.8416
    Email MeMore Info
    David Lynn

    David Lynn

    Parts Manager

    I begin my 16th year with Mercedes-Benz here at Mercedes-Benz Nanaimo and I look forward to many more years of helping Mercedes-Benz drivers to enjoy owning and driving the finest automobiles on the road. Please come in and see me for all of your parts and accessory needs.

  • Bob Jones

    Bob Jones

    Parts Advisor

    250.585.8416
    Email MeMore Info
    Bob Jones

    Bob Jones

    Parts Advisor

    Over 20 years of experience in the automotive parts industry, mostly in warehousing and distribution. Since joining the company as a parts advisor I have found that GAIN works very hard in providing the ultimate in customer service and parts for our clients. I am looking forward to a long and progressive career as part of the Gain Nanaimo team.

Administration

  • Brittany  Ally

    Brittany Ally

    Receptionist

    Email MeMore Info
    Brittany  Ally

    Brittany Ally

    Receptionist

    I am very excited to be the receptionist here at Mercedes-Benz Nanaimo. Although I was not born here I am proud to call Nanaimo my home. When I am not at work you can find me at home relaxing with my two Pomeranians. I look forward to all the opportunities available to provide exceptional service to our customers.

  • Kelsey Merrick

    Kelsey Merrick

    Warranty Administrator

    250.585.8960
    Email MeMore Info
    Kelsey Merrick

    Kelsey Merrick

    Warranty Administrator

    Originally from Abbotsford B.C., I moved to the Island in 2016 and I loved living here ever since. I began working with GAIN as a Service Appointment Coordinator and am now excited to be working in the role of Warranty Administrator. I have already had the opportunity to learn so much and look forward to furthering my knowledge through this new role.

  • Andrea  Backman

    Andrea Backman

    Warranty Administrator

    250.585.8960
    Email MeMore Info
    Andrea  Backman

    Andrea Backman

    Warranty Administrator

    Born and mostly raised in Nanaimo, I returned with my family to Vancouver Island in 2016 after spending many years working in office administration in Northern BC. I am honoured to be a part of the wonderful team here at GAIN where customer service and attention to detail are the top priorities. Around the office, you will find me behind the paperwork but outside of the office, you will find me and my family enjoying life on this incredible island we call home.

  • Andre Bouter

    Andre Bouter

    Shuttle Driver

    250.585.8960
    More Info
    Andre Bouter

    Andre Bouter

    Shuttle Driver

    My early career was serving as a peace officer with the RCMP for 20 years, where I worked general duty, executive diplomatic protection, protective operations, and customers and excise section.

    I am a certified career development practitioner, having for the past 17 years assisted individuals choose, train, maintain and procure employment.

    My wife and I took early retirement and moved to Nanaimo from the lower mainland in 2013. We thoroughly enjoy island living and travelling. Since then, I have chosen to work part-time as the Courtesy Shuttle Driver for GAIN. I look forward to meeting you and ensuring you have the best customer experience and get to and from your destination with pleasure.

  • Laurie Jones

    Laurie Jones

    Shuttle Driver

    More Info
    Laurie Jones

    Laurie Jones

    Shuttle Driver

    I have been with GAIN Group’s shuttle team in Nanaimo since the summer of 2017. As a freelance copywriter, this is the perfect job to get me out of the ‘writing cave’ and meet some great people with our customers. Every day is different and even though our driving schedule gets pretty hectic, it’s a fun job. The teams at all the dealerships are great to work with, as are my fellow shuttle drivers, Andre and Jim.

  • Jim  Plasteras

    Jim Plasteras

    Shuttle Driver

    More Info
    Jim  Plasteras

    Jim Plasteras

    Shuttle Driver

    I happily began my role as shuttle driver with the Gain Group in the fall of 2016, after spending 28 years working as a municipal employee in both Coquitlam and the City of Nanaimo.  Providing excellent customer service was foremost in the positions I held in both communities. Working for the Gain Group allows me to continue offering and delivering superior service to our customers and serving as an ambassador for our company and the brands we represent. The organization and staff in all departments and dealerships show the same enthusiasm, which results in very satisfied customers and an excellent workplace environment. Very happy to be part of the team!

  • Mike  Ciurka

    Mike Ciurka

    Shuttle Driver

    More Info
    Mike  Ciurka

    Mike Ciurka

    Shuttle Driver

    I grew up in Winnipeg.  Hot summer days and day trips to Grand Beach occupied much of my time but the long cold winters meant hibernation.  This got me dreaming about the West Coast and the mild climate. I eventually gathered the courage and moved to Vancouver where I worked as a Network Technician for a major wireless company.  I met my wife Leigh in Vancouver and after a little convincing we were off to the Sunny Okanagan. We lived in Vernon for 25 years raising our family and enjoying everything the Okanagan Valley has to offer.  When our children decided to enroll in programs at UVIC we got the urge to move again and get back to the west coast lifestyle. Nanaimo was the city of choice because of the natural beauty and closeness to our kids.

    Winnipeg is my home town and the place that sparked my interest in cars and martial arts. I have been a backyard mechanic working on cars and participating in sanctioned drag racing since I was a teen.  My other passion is Shotokan Karate. I have been practicing and teaching karate for over thirty years. I am currently an instructor for the Nanaimo Parks and Recreation.

    My wife Leigh, myself and our French Bulldog Rousseau currently enjoy hiking and day trips to all the incredible places the island has to offer.  I continue to practice karate, attend car shows and now I’m taking sailing lessons. Now that I am semi-retired I look forward to more travel and maybe a sailboat one day?

Accounting

  • Alex Brown

    Alex Brown

    Department Accounting Manager

    More Info
    Alex Brown

    Alex Brown

    Department Accounting Manager

    I was born and raised on Vancouver Island. I have worked in the automotive industry for three years where I gained an appreciation for all that goes into keeping vehicles safe and treating customers right. As my family grew a career change was needed to spend more time at home. I returned to school and got a degree in accounting and finance from VIU. I am beyond thrilled at the opportunity to work and learn as an accounting assistant for Subaru Nanaimo and Mercedes Benz Nanaimo.

Saved
Saved Vehicles ×

SAVED VEHICLES

You don't have any saved vehicles!

Look for this link on your favorites:

Save

Once you've saved some vehicles, you can view them here at any time.

Contact
Contact Us ×

250-585-8960

Call Now

2472 Kenworth Rd • Nanaimo, BC V9T 3Y3

Get Directions

Today's Hours:

Open Today! Sales: 9am-5:30pm

Open Today! Service: 8:30am-5pm

Open Today! Parts: 8:30am-5pm

Mercedes-Benz Nanaimo

2472 Kenworth Rd Nanaimo, BC

Phone: 250-585-8960

https://goo.gl/maps/r9TkYSGesqH2

Parts

Phone: 250-585-8416

2472 Kenworth Rd Nanaimo, BC

Mobile Parts

Phone: 250-585-8416

2472 Kenworth Rd Nanaimo, BC

Sales

Phone: 250-585-8960

2472 Kenworth Rd Nanaimo, BC

Mobile Sales

Phone: 250-585-8960

2472 Kenworth Rd Nanaimo, BC

Service

Phone: 250-585-8960

2472 Kenworth Rd Nanaimo, BC

Mobile Service

Phone: 250-585-8960

2472 Kenworth Rd Nanaimo, BC
49.203884 -124.002527
[schema type="organization" orgtype="LocalBusiness" url="www.mercedes-benz-nanaimo.ca" name="Mercedes-Benz Nanaimo" description="" street="2472 Kenworth Rd" city="Nanaimo" state="BC" postalcode="V9T 3Y3" country="CA" email="info@mercedesnanaimo.com" phone="250-585-8960" logo="https://di-uploads-pod7.dealerinspire.com/mercedesbenznanaimo/uploads/2016/09/MB-of-Nanaimo-OG-image.jpg"]
Mercedes-Benz Nanaimo
Mercedes-Benz Nanaimo
2472 Kenworth Rd
Nanaimo, BC, V9T 3Y3 CA
250-585-8960
https://di-uploads-pod7.dealerinspire.com/mercedesbenznanaimo/uploads/2016/09/MB-of-Nanaimo-OG-image.jpg
Mercedes-Benz Nanaimo 49.203884, -124.002527.