Meet Our Staff

  • Volker Grady

    Born and educated in Germany I spend my first 37 professional years in the hospitality industry. Most of my Hotel…

    More Info

    Volker Grady

    General Manager

    250.585.8960
    Email Me
    Volker Grady

    Volker Grady

    General Manager

    Born and educated in Germany I spend my first 37 professional years in the hospitality industry. Most of my Hotel Management assignments found my wife and I with our two children in the most beautiful cities and resort communities of British Columbia. Now residing in Nanoose Bay – Central Vancouver Island has become our home and playground. I’ve had a love affair with fine automobiles since I passed my driver’s exam, so combining that with my being service and performance driven, I’ve now found a calling in the automotive industry. My passion paved the way to joining the GAIN – Vancouver Island’s Premier Dealer Group, more specifically leading the Nanaimo Group comprised of Mercedes-Benz, BMW and Subaru.

    I believe that purchasing and owning a luxury car should be a memorable and enjoyable experience. This belief is one our Sales Consultants at the GAIN – Vancouver Island’s Premier Dealer Group have fully embraced.

    I am very proud to be working with such dedicated teams in our three dealerships and look forward to welcoming our many current and new friends.

Sales

  • Matt Wakefield

    First and foremost I would like to thank-you for choosing Mercedes-Benz Nanaimo as your destination to purchase your next vehicle.…

    More Info

    Matt Wakefield

    Sales Manager

    250.585.8960
    Email Me
    Matt Wakefield

    Matt Wakefield

    Sales Manager

    First and foremost I would like to thank-you for choosing Mercedes-Benz Nanaimo as your destination to purchase your next vehicle. I would like to take this opportunity to tell you more about myself, and why I am proud to represent such a fantastic brand.

    Having the opportunity to work with such a passionate and focused team makes me both proud, and excited. Working within the hotel industry to pay my way through university, I learned the need for fantastic customer service and customer relations. Upon graduating, I became a certified aircraft technician and thus, can see the quality and engineering that goes into every Mercedes-Benz product. I couldn’t imagine a more exciting and rewarding job and I look forward to seeing you again soon.

  • Lee Zhou

    I have lived in Nanaimo for seven years after coming a long way from China. My hobbies include many outdoor…

    More Info

    Lee Zhou

    Sales and Lease Consultant

    250.585.8960
    Email Me
    Lee Zhou

    Lee Zhou

    Sales and Lease Consultant

    I have lived in Nanaimo for seven years after coming a long way from China. My hobbies include many outdoor activities and I have a beautiful girlfriend named Tina. I believe if there is one central theme, in which I have always believed, it is this: the secret of life is to be positive, to try your best, to get on the front foot, get stuck in and give it everything. That’s what I always try to do, at Mercedes Benz Nanaimo and in every other aspect of my life.

  • Peter Zdan

    I am absolutely thrilled to represent Mercedes-Benz Nanaimo, and the vehicles and services we offer. Being a long time islander,…

    More Info

    Peter Zdan

    Sales and Lease Consultant

    250.585.8960
    Email Me
    Peter Zdan

    Peter Zdan

    Sales and Lease Consultant

    I am absolutely thrilled to represent Mercedes-Benz Nanaimo, and the vehicles and services we offer. Being a long time islander, I’ve been able to explore areas from Port Hardy to Gold River, Tofino, and many points through to the capital region. All this usually in a Mercedes-Benz! I have a lifelong love of this brand. Having owned and enjoyed a Mercedes-Benz model of every decade from the 1960s to the present, I have experienced the many benefits that the brand offers — the added work productivity of the Sprinter, the fun and economy of the smart, the sophistication and luxury of the SL, and above all else, the comfort and safety for which Mercedes is renowned. Whether the vehicle is new or previously owned, “The Best or Nothing” is not just a slogan, it is our culture. Please do visit us. I am happy to be at your service.

  • Theo Magnus

    Having grown up in the automotive industry, my personal experiences have led to a great understanding on how to provide…

    More Info

    Theo Magnus

    Sales and Lease Consultant

    250.585.8960
    Email Me
    Theo Magnus

    Theo Magnus

    Sales and Lease Consultant

    Having grown up in the automotive industry, my personal experiences have led to a great understanding on how to provide a great customer experience. I take pride in representing Mercedes-Benz as well as our great Nanaimo team.

    As a former collegiate athlete, I look to take the hard work and dedication necessary for success, and transfer it to my clients. Being new to Vancouver Island gives me a great opportunity to forge new relationships and give my clients their best experience to date.

  • Lisa Jenkins

    I first joined the Mercedes-Benz team in Victoria in 2007 and later took the opportunity to move to Nanaimo and…

    More Info

    Lisa Jenkins

    Client Delivery Consultant

    250.585.8960
    Email Me
    Lisa Jenkins

    Lisa Jenkins

    Client Delivery Consultant

    I first joined the Mercedes-Benz team in Victoria in 2007 and later took the opportunity to move to Nanaimo and joined the team here. I honestly can’t say enough about the company as I truly enjoy my time here and the people I work with. My job as a Client Delivery Consultant gives me the opportunity to provide our customers with the benefits of auto leasing and financing. Being somewhat of a health and yoga fanatic the automotive industry is a far stretch from the direction I had originally set out for myself but I love the challenge, the people, the luxury cars, the opportunity for growth and knowledge and the satisfaction that every customer leaves with a smile on their face.

Service

  • Keith Ladouceur

    My 20 years within the automotive industry have allowed me an insider’s view of a wide range of different products,…

    More Info

    Keith Ladouceur

    Service Manager

    250.585.8960
    Email Me
    Keith Ladouceur

    Keith Ladouceur

    Service Manager

    My 20 years within the automotive industry have allowed me an insider’s view of a wide range of different products, dealerships and clientele. It is with this perspective that I can honestly say that my time spent with GAIN allows me the opportunity to work with the best that the business has to offer. The quality of our products, professionalism of our staff, and the facility where it all happens are a recipe for the best possible customer experience. I feel fortunate to be able to work with GAIN and the automobiles that have held my attention since I could drive. It is a privilege to share the excitement of our business with staff and clients alike.

  • David McCormick

    In 1998 I fell in love with Mercedes-Benz when I purchased a used 1984 190E while working as a computer…

    More Info

    David McCormick

    Service Advisor

    250-585-8960
    Email Me
    David McCormick

    David McCormick

    Service Advisor

    In 1998 I fell in love with Mercedes-Benz when I purchased a used 1984 190E while working as a computer technician in Dallas, Texas.  For me the car that I named Michelle redefined for me what a car was, and what a pleasure driving could be.  Over ten years we crossed the continent 5 times together and added well over 150,000 miles to her odometer.  I learned to work on my car at the encouragement of my older brother, a retired Ford mechanic who had a full garage in his home and all the tools needed for even advanced repair. Eventually I even certified with Mercedes-Benz as an auto technician, though that career path was cut short a few years in by an injury to my neck & back that limited my lifting capability and the use of my hands.

    I’m excited to now be working with Mercedes-Benz as a service advisor, combining my customer service skills with my knowledge and love of Mercedes-Benz. I look forward to helping keep your dream car in top shape, ready for pleasure or business in style

  • Laurie Barker

    Born and raised in Nanaimo, I took my Automotive Service Technician course at Vancouver Island University because I loved working…

    More Info

    Laurie Barker

    Service Advisor

    250.585.8960
    Email Me
    Laurie Barker

    Laurie Barker

    Service Advisor

    Born and raised in Nanaimo, I took my Automotive Service Technician course at Vancouver Island University because I loved working on cars. After school, I wasn’t sure I wanted to become a technician but decided to continue to apply my education. I left for many years to snowboard and work in Whistler. I fell in love with scuba diving and came back to my home town. I have worked in the aftermarket, heavy duty, and auto dealerships. I enjoy working with a progressive team and learning new things everyday.

Technicians

  • Dean Pollock

    I have been working in the automotive industry for about 20 years; the last 10 with Mercedes-Benz Nanaimo. With extensive…

    More Info

    Dean Pollock

    Diagnostic Technician

    Dean Pollock

    Dean Pollock

    Diagnostic Technician

    I have been working in the automotive industry for about 20 years; the last 10 with Mercedes-Benz Nanaimo. With extensive training through Mercedes-Benz Canada our team can provide the exceptional service you expect from the Mercedes-Benz brand.

  • Paul Plunet

    I have been with Mercedes-Benz since 2006 as a Journeyman Technician, beginning my Mercedes-Benz experience with Three Point Motors in…

    More Info

    Paul Plunet

    Technician

    Paul Plunet

    Paul Plunet

    Technician

    I have been with Mercedes-Benz since 2006 as a Journeyman Technician, beginning my Mercedes-Benz experience with Three Point Motors in Victoria. Prior to working with the Mercedes-Benz brand, I worked in Vancouver where I meticulously repaired European vehicles for a number of years. Quality and customer satisfaction is my number one concern here at Mercedes-Benz Nanaimo.

  • Mark Devries

    I was born in Ontario and moved to Victoria as a child with my family in 1987. I now call…

    More Info

    Mark Devries

    Technician

    Mark Devries

    Mark Devries

    Technician

    I was born in Ontario and moved to Victoria as a child with my family in 1987. I now call the island home for with my wife and two sons. I have been in the German car industry for about 16 years now. I started out by washing cars on the lot and desiring to be in the shop. I now have 11 years of experience servicing German cars starting with Volkswagen, moving onto Audi and then getting the opportunity I had always wanted since being a little kid, to work on Porsche. I enjoy spending time with my family as well as motorcycles, mountain biking and photography.

  • Chris Straub

    I was born into an Air Force family in Comox many, many years ago, and caught the Mercedes-Benz bug while…

    More Info

    Chris Straub

    Apprentice Technician

    Chris Straub

    Chris Straub

    Apprentice Technician

    I was born into an Air Force family in Comox many, many years ago, and caught the Mercedes-Benz bug while we were stationed in Germany in the ’70s.Ever since, I’ve wanted to be involved with Mercedes-Benz. My family has owned three Mercedes-Benz’s over the years, and I have owned two, one of which I still have. It is a real honour to be a part of this great group here at Mercedes-Benz Nanaimo, and I will work hard to make our customers’ experience with us as enjoyable and memorable as I can.

Parts

  • David Lynn

    I begin my 16th year with Mercedes-Benz here at Mercedes-Benz Nanaimo and I look forward to many more years of…

    More Info

    David Lynn

    Parts Manager

    250.585.8416
    Email Me
    David Lynn

    David Lynn

    Parts Manager

    I begin my 16th year with Mercedes-Benz here at Mercedes-Benz Nanaimo and I look forward to many more years of helping Mercedes-Benz drivers to enjoy owning and driving the finest automobiles on the road. Please come in and see me for all of your parts and accessory needs.

  • Bob Jones

    Over 20 years of experience in the automotive parts industry, mostly in warehousing and distribution. Since joining the company as…

    More Info

    Bob Jones

    Parts Advisor

    250.585.8416
    Email Me
    Bob Jones

    Bob Jones

    Parts Advisor

    Over 20 years of experience in the automotive parts industry, mostly in warehousing and distribution. Since joining the company as a parts advisor I have found that GAIN works very hard in providing the ultimate in customer service and parts for our clients. I am looking forward to a long and progressive career as part of the Gain Nanaimo team.

Administration

  • Candice  Hall

    Candice Hall

    Receptionist

    250.585.8960
    Email Me
    Candice  Hall

    Candice Hall

    Receptionist

  • Mike Cassidy

    Mike Cassidy

    Lot Supervisor

    250.585.8960
    Mike Cassidy

    Mike Cassidy

    Lot Supervisor

  • Andre Bouter

    My early career was serving as a peace officer with the RCMP for 20 years, where I worked general duty,…

    More Info

    Andre Bouter

    Customer Shuttle Driver1

    250.585.8960
    Andre Bouter

    Andre Bouter

    Customer Shuttle Driver1

    My early career was serving as a peace officer with the RCMP for 20 years, where I worked general duty, executive diplomatic protection, protective operations, and customers and excise section.

    I am a certified career development practitioner, having for the past 17 years assisted individuals choose, train, maintain and procure employment.

    My wife and I took early retirement and moved to Nanaimo from the lower mainland in 2013. We thoroughly enjoy island living and travelling. Since then, I have chosen to work part-time as the Courtesy Shuttle Driver for GAIN. I look forward to meeting you and ensuring you have the best customer experience and get to and from your destination with pleasure.

  • Adam Finnik

    Before moving to Vancouver Island in 2015, Adam was born and raised in Regina, Saskatchewan and currently plays for the…

    More Info

    Adam Finnik

    Lot Supervisor

    250.585.8960
    Adam Finnik

    Adam Finnik

    Lot Supervisor

    Before moving to Vancouver Island in 2015, Adam was born and raised in Regina, Saskatchewan and currently plays for the V.I. Raiders as a veteran Receiver. To say a bit about himself, he was globally ranked and competed in pro-amateur gaming tournaments, an avid car enthusiast, an Actor in various background, supporting and lead roles and played a vast array of competitive sports, starting his 14th year of Football this spring. Adam’s enormous passion for cars started long before his career in the automotive industry by fixing, building, racing and drifting cars since he was 13. When he began as a detailing technician and chemical specialist at Universal Auto Spa, that was just the beginning of his journey into cars before helping manage Universal Auto Spa which became ranked Top 3 for Detailers in all of North America for two consecutive years. After moving to Vancouver Island he became an Administrative Coordinator for Island Mobile Detailing and is now excited for his incredible opportunity as Lot Supervisor with the GAIN Dealer Group.

    Adam has been blessed with several opportunities and met some truly incredible people since moving to the island. His goals for the future are to continue playing for the V.I. Raiders, build up and race his R34 Skyline while providing  exceptional service to our staff, friends, family and customers at the GAIN Dealer Group.”

Saved
Saved Vehicles ×

SAVED VEHICLES

You don't have any saved vehicles!

Look for this link on your favorites:

Save

Once you've saved some vehicles, you can view them here at any time.

Contact
Contact Us ×

250-585-8960

Call Now

2472 Kenworth Rd • Nanaimo, BC V9T 3Y3

Get Directions

Today's Hours:

Open Today! Sales: 11am-4pm

Service: Closed

Parts: Closed

Mercedes-Benz Nanaimo

2472 Kenworth Rd Nanaimo, BC
Phone: 250-585-8960 http://maps.google.com/?q=2546%20Government%20Street%2C%20Victoria%2C%20BC%20V8T%204P7

Parts

Phone: 250-585-8416

Sales

Phone: 250-585-8960

Service

Phone: 250-585-8960

49.203884 -124.002527
[schema type="organization" orgtype="LocalBusiness" url="www.mercedes-benz-nanaimo.ca" name="Mercedes-Benz Nanaimo" description="" street="2472 Kenworth Rd" city="Nanaimo" state="BC" postalcode="V9T 3Y3" country="CA" email="info@mercedesnanaimo.com" phone="250-585-8960" logo="https:https://www.mercedes-benz-nanaimo.ca/wp-content/uploads/2016/09/MB-of-Nanaimo-OG-image.jpg"]
Mercedes-Benz Nanaimo
Mercedes-Benz Nanaimo
2472 Kenworth Rd
Nanaimo, BC, V9T 3Y3 CA
250-585-8960
https:https://www.mercedes-benz-nanaimo.ca/wp-content/uploads/2016/09/MB-of-Nanaimo-OG-image.jpg
Mercedes-Benz Nanaimo 49.203884, -124.002527.