Thank you again to everyone @ Mercedes Nanaimo! Peter and Lisa are amazing! I bought a new 2018 E63 AMG from them and it was a seamless process, they even stayed a bit later as I was coming from the main land. Peter helped me with my first Benz a couple years ago and I’m glad I could come back to see him again and get an upgrade! Everyone there pays great attention to detail and the quality of service is impeccable and that’s why it’s such a great dealership!
I was stuck on the Island with a malfunctioning starter in my Mercedes Benz Sprinter RV. Even though the service department was very busy, Laurie found a way of getting me in so my rig could get fixed and I could take a ferry home. Many thanks to Laurie and the techs for getting me back on the road in a pinch.
There is nobody I would trust more with my automotive needs (and wants!) than Cat and her amazing service team. I know that I will always get great service - honest, fair, and knowledgeable. I couldn't ask for more as a customer.
We recently had the most outstanding experience ever with Mercedes in the nine Mo, Peter was our sales rep, finance manager Lisa and sales manager, Matt, the three of them were over and above, one of the best customer service experiences I’ve ever had, bar none!. We were feeling very distressed about a vehicle that was having a lot of mechanical issues and they stepped in and gave us the best trade in value, and rose above and beyond to make the deal happen smoothly and late into the evening, cancelling their own personal commitments to make it all work. Not the least bit pushy, extremely professional and very personable, could not recommend this dealership enough to anyone, they were nothing short of amazing!!! Thank you to Peter, Lisa, Matt and the whole team at Mercedes!!
bought two cars from these guys and was very happy.Amg GTS and GLC 43.Staff went out of their way to help.
Great atmosphere, great customer service, you always feel welcome when you enter the dealership, staff is knowledgeable and also great experiences with parts department, looking forward to maintain our great relationship for many years to come!!!
Leave Us A Review