Excellence and integrity abound at this dealership. Everyone that works there is helpful and friendly and they make the whole experience a pleasant one. Peter Zdan is the guy to see if you are looking for a new or used car , he's honest , straightforward and will go out of his way to help you find what you are looking for . The manager Matt is also a fantastic guy and goes the extra mile ... these gentlemen hooked me up with a couple of track days and that was something I'll never forget. I'll be dealing with these fellas for a long ...
I recently had my vehicle service at Mercedes Nanaimo. I live out of Nanaimo, approx. 50km away. On the day before my scheduled service, I found out wasn't able to drive the next day. I phoned the service department. One of their employees (Dave in Parts) offered to come to my home, drive my car in for servicing, and return it that evening. Never had such great, appreciated service. Needless to say, highly recommend this team of great people!
Peter was excellent and fair. No hidden agenda. Very professional thanks.
First time purchasing from a dealership and I had the best experience! Ash was very knowledgeable about the different features of all the vehicles and found the perfect car for me based on my needs and preferences. He was professional and personable which made the whole experience fun and stress free. The finance manager Karen was also fabulous and worked hard to get me the best deal possible. Thank you so much to all the staff at Mercedes Benz Nanaimo, and special shout-out to Ash. 5/5 experience!
I recently picked up my AMG GLC 63S at Mercedes in Nanaimo. Ash made everything go very smoothly and set me up with everything I needed to start my day off with my new drive. He was a pleasure to work with and I highly recommend anyone who is interested in a Mercedes to reach out to Ash to assist in their new wheels. What an incredible vehicle and we look forward to all the new information he has yet to show us. One cannot absorb it all in one visit. Thank-you very much.
We just purchased a Mercedes SLK, our 3rd one in a row. We had a small issue and were extremely delighted when Jon Mills the Mercedes Service Manager in Nanaimo immediately dropped everything and solved our concern. It all happened so fast and to our 100% satisfaction! It’s not too often in life when an individual steps up like this. We are extremely appreciative and will continue to buy “first” from Mercedes Nanaimo. It’s always a superior experience.Fred Shaw & Marie Harel/ Nanaimo, BC
I have purchased 6 vehicles from this location in 4 years and have not been disappointed once. From great sales people (Peter) to a very understanding and reasonable manager (Matt) everything has been spectacular! Under the same ownership is a beautiful resort on Vancouver Island and a Motorsport Circuit track, thus this dealership is able to offer many unique perks and treats for their customers. Would highly recommend to anyone looking for a new vehicle!
The team had my vehicle ready and waiting for me on my arrival from Victoria. Wonderful team and prompt service: Karen in the finance department is a rockstar made the purchase process a fun experience. Thanks very much!
Excellent experience, I was looking for an AMG wagon and they found me one ASAP, despite them being rare vehicles. Ash was awesome to deal with, as were Matt and Karen. The folks in the service dept are friendly and helpful. I'm pretty new to the fancy car scene, but I've purchased a few in the last year or so, and of all the dealerships I've dealt with, this one has been the easiest to work with during the negotiation process. Post purchase service has been impeccable. Highly recommended.
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