I had an engine light issue with my vehicle unexpectedly and had to stop by without an appointment. They were very helpful and assisted me right away. Cat and Laurie had me going in no time!
Very friendly, knowledgeable staff. Was greeted immediately upon arrival by David (who had a customer at his desk) sat down with Laurie who handled all of my concerns with the highest level of professionalism, and left the door with a hand shake from the service manager, Cat. All around great experience!
The most pleasant sales experience ever!!! Was dealing with Peter Zdan for the purchase of my new GLA, he listened, was extremely respectful and I felt like genuinely cared about my best interest. Will definitely be recommending him to friends and family interested in the Mercedes brand.
Excellent Service! Theo was fantastic
Great Service from Peter and Matt, its rare to have such a great experience at a dealership. Thank you both and i look forward to seeing you again soon. John
Best service in Nanaimo, my sprinter RV had a small issue and they treated me like gold. Thank you David and Cat now we can enjoy our holiday!!
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