You’ll feel like family at Mercedes-Benz Nanaimo. They are professional, helpful and welcoming. See Matt Wakefield to purchase your next vehicle! He will exceed your expectations in your next car buying experience!
Bought a Mercedes here 2 years ago, and this week had a small concern with a service issue, and John the service manager listened and took great care of our service issue. Very polite , and professional. The next Mercedes will also be purchased here.
Brought my car in for a recall, also got the annual service done, service was awesome and David the service guy was super helpful and friendly. He recommended a service package which saved me money!
When living in Nanaimo, I had excellent service at MB Nanaimo. Very friendly welcome, respectful and accommodating service, fast turn around, the works. This was unfortunately not my experience the dealer in my new city of residence and I wish I had stuck with Nanaimo as I would still be a MB owner. I would recommend to anyone that making the 2 hour trip up Island is worth it for the service.
I have been dealing with this dealer since 2006 and have never had anything negative happen. All the sales and service staff do their best to satisfy every question and need this customer has. I am demanding and they satisfy every need. They do their very best.
Thorough, professional, proactive. Accommodated my unique circumstances without hesitation, effectively advocated on my behalf with third party, job very well done.
