Brought my car in for a recall, also got the annual service done, service was awesome and David the service guy was super helpful and friendly. He recommended a service package which saved me money!
When living in Nanaimo, I had excellent service at MB Nanaimo. Very friendly welcome, respectful and accommodating service, fast turn around, the works. This was unfortunately not my experience the dealer in my new city of residence and I wish I had stuck with Nanaimo as I would still be a MB owner. I would recommend to anyone that making the 2 hour trip up Island is worth it for the service.
Thorough, professional, proactive. Accommodated my unique circumstances without hesitation, effectively advocated on my behalf with third party, job very well done.
Thank you again to everyone @ Mercedes Nanaimo! Peter and Lisa are amazing! I bought a new 2018 E63 AMG from them and it was a seamless process, they even stayed a bit later as I was coming from the main land. Peter helped me with my first Benz a couple years ago and I’m glad I could come back to see him again and get an upgrade! Everyone there pays great attention to detail and the quality of service is impeccable and that’s why it’s such a great dealership!
I was stuck on the Island with a malfunctioning starter in my Mercedes Benz Sprinter RV. Even though the service department was very busy, Laurie found a way of getting me in so my rig could get fixed and I could take a ferry home. Many thanks to Laurie and the techs for getting me back on the road in a pinch.
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